Privacy Policy

Privacy Policy

Effective Date: July 01, 2024

Welcome to ProFirm BD. Your privacy is important to us. This Privacy Policy explains how ProFirm BD (“ProFirm”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit our website, use our services, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a consultation, download resources, or submit any form, we may collect:

  • Full Name

  • Company Name

  • Email Address

  • Phone Number

  • Business Information

  • Service Requirements

  • Any other information you voluntarily provide

Technical Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Date and Time of Visit

  • Referral Source

  • Cookies and Analytics Data


2. How We Use Your Information

We use your information to:

  • Respond to inquiries and consultation requests.

  • Deliver accounting, tax, compliance, legal, advisory, and consulting services.

  • Improve our website and user experience.

  • Send important service updates.

  • Provide customer support.

  • Process service requests.

  • Maintain business records.

  • Comply with legal and regulatory obligations.

  • Detect fraud and enhance website security.

  • Send newsletters or marketing communications (only if you have opted in).


3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember user preferences

  • Analyze website traffic

  • Improve website performance

  • Understand visitor behavior

You may disable cookies through your browser settings, although some website features may not function properly.


4. Third-Party Services

We may use trusted third-party services such as:

  • Google Analytics

  • Google reCAPTCHA

  • Email Marketing Platforms

  • Cloud Hosting Providers

  • Payment Service Providers (if applicable)

  • CRM Systems

These providers may process information only to perform services on our behalf and are expected to protect your data.


5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when:

  • Required by law or court order.

  • Necessary to provide requested services.

  • Working with trusted service providers under confidentiality obligations.

  • Protecting our legal rights, customers, or business.


6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from:

  • Unauthorized access

  • Data loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

While we strive to protect your data, no internet transmission or electronic storage method is completely secure.


7. Data Retention

We retain personal information only as long as necessary to:

  • Deliver our services

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Maintain financial and business records

After this period, information is securely deleted or anonymized where appropriate.


8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your data.

  • Withdraw consent for marketing communications.

  • Request restriction of processing.

  • Object to certain processing activities.

  • Request a copy of your personal data where applicable.

To exercise these rights, please contact us using the details below.


9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.


10. Children’s Privacy

Our services are intended for businesses and individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 13. If such information is identified, it will be removed promptly.


11. International Data Transfers

If your information is processed outside Bangladesh, we will take appropriate safeguards to ensure that your personal information remains protected in accordance with applicable data protection laws.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the revised Effective Date. Continued use of our website after updates constitutes acceptance of the revised policy.


13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

ProFirm BD

Website: https://www.profirmbd.com/

Email: [email protected]

Phone: +880 133 956 9833

Office Address: House No. 819, Ahmed Plaza (3rd Floor), Shewrapara, Mirpur, Dhaka-1216, Bangladesh


By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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